Mirza Swim | Swimwear + Accessories + Beauty

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Refund & Return Policy

At Mirza Swim we want you to be truly satisfied with your purchase.  That is why we offer a 30 day return policy for all unworn merchandise with tags attached and original packing for a full refund on your purchase.

Please contact us at info@mirzaswim.com with your order number and we will be happy to issue instructions on how to return your item.

Detailed Return & Refund Policy

Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@mirzaswim.com.

Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@mirzaswim.com and send your item to: 1725 Purdue Ave. #110 Los Angeles California US 90025.

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Non-Refundable
All hair care, skin care, and temporary tattoo products are non refundable at this time.

Shipping
To return your product, you should mail your product to: 1725 Purdue Ave. #110 Los Angeles California US 90025

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

 

Team Mirza Swim

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